Frequently Asked Questions

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Product Questions

  1. Is your flooring kiln dried?
  2. Are your products available pre-finished?
  3. Are the pegs available in different sizes and colors?
  4. What is the groove for on the back of the flooring?
  5. Is your flooring suitable for commercial buildings?

Shipping and Handling Questions

  1. Where can you ship flooring?
  2. Is shipping and handling included in the price of the flooring?
  3. How do you package and ship your flooring?

Delivery and Installation Questions

  1. How much should I add to my order to account for waste?
  2. Will my flooring expand and contract as temperature and humidity vary?
  3. How long should I wait after my floor is delivered to install it?
  4. What finishes are recommended for the flooring?
  5. What should I do to properly maintain my pine floor?
  6. Do you have any tips for installing my new flooring?

Is your flooring kiln dried?

Yes. As southern yellow pine standards call for, our flooring is dried to approximately 9% moisture content.

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Are your products available pre-finished?

At this time, our flooring products are not available pre-finished.

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Is your flooring suitable for commercial buildings?

Yes. Our 1x4 vertical grain flooring is extremely durable because it is quarter sawn. Quarter sawing pine produces the hardest lumber that can be produced from pine logs.

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Are the pegs available in different sizes and colors?

Yes. The pegs used for the 1x4 flooring are ½" in diameter. The pegs used for the 1x6 and 1x8 flooring are ¾" in diameter. Pegs are available in the following types of wood: cherry, oak, mahogany, maple, and walnut.

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Where can you ship flooring?

We are able to ship our flooring anywhere.

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Is shipping and handling included in the price of the flooring?

No. Shipping and handling are additional. For every 20 boxes of flooring that you purchase, there is a $35.00 handling fee. Shipping charges are based on where your flooring will be shipped. We do not add on additional charges to the freight company's price.

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How do you package and ship your flooring?

Our flooring is packaged in heavy-duty cardboard boxes which keep the flooring safe during shipment. We ship our flooring by common carrier as it saves our customers money.

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How much should I add to my order to account for waste?

Because our flooring is hand graded and sorted, every piece that we send to you is useable. If you do happen to get a piece that doesn't meet our specifications for the grade that you purchased, send it back. We'll pay for the shipping in both directions. All that being said, a good rule of thumb is to purchase about 5% extra to cover any objects that may have to be cut around in your room. If your room is especially unusual, your flooring installer may recommend more.

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Will my flooring expand and contract as temperature and humidity vary?

As with any wood floor, our flooring will expand and contract with changes in temperature and humidity. This can be reduced by allowing the floor to acclimate to its new environment before installing it and by installing it tightly.

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How long should I wait after my floor is delivered to install it?

It is recommended that you allow your flooring to sit in its new environment for about two to three weeks prior to installation so that it can acclimate to its environment's temperature and humidity levels. This will reduce the flooring's tendency to expand and contract.

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What is the groove for on the back of the flooring?

Our flooring type is called "hollow back." The groove reduces squeaking. Another way to reduce squeaking is to put felt paper underneath the flooring. The felt paper will also act as a moisture barrier.

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What finishes are recommended for the flooring?

Pine flooring is incredibly versatile. If you are after a natural look for your floor, polyurethane may be used. Because pine is such a light colored wood, however, any color stain will work well. From light honey to very dark brown to more reddish colors, the possibilities are endless.

Cherry finish

Light Cherry Finish

1x4 Vertical Grain, Premium, without Pegs

Pickled finish

Pickled Finish

1x4 Vertical Grain, Premium, without Pegs

Walnut finish

Walnut Finish

1x4 Vertical Grain, Premium, without Pegs

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What should I do to properly maintain my pine floor?

It is very important to keep the floor clean of debris to reduce scratching; therefore you should put mats on the inside and outside of exterior doors. Putting felt or some other type of backing on the legs of furniture will also reduce scratching. Additionally, your floor should be kept clean and dry. Only clean it with products designated for wood.

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Do you have any tips for installing my new flooring?

Expansion and contraction are expected for all types of wood flooring, including pine. This is due to changes in humidity and temperature levels in your house. Therefore, it is extremely important that you allow your flooring to sit in the environment in which it will be installed for two to three weeks. That means that the heating/air should be functional.

It is very important to have a professional with wood flooring experience install your floor. Also, it's never a bad idea to ask your installer for references.

The use of felt paper underneath the flooring is recommended as a moisture barrier and to prevent squeaking. Use a flooring hammer for installation. Secure the floor by nailing through the tongue every 6 inches. For tighter installation, the use of jacks and floor straps is encouraged.

If you purchased flooring that has been pre-drilled for pegs, it is recommended that you screw down the floor underneath the pegs if at all possible as each piece is laid (there's always a possibility that the screws can cause the flooring to split).

For more information regarding pine flooring, installation, and maintenance, visit the Southern Pine flooring guide.

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